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Customer Engagement Enhancement

Customer Engagement functionality is designed to deepen your connection with customers by integrating advanced CRM tools for interaction, feedback and engagement.

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Comprehensive Overview

Enhance how you interact with customers by providing a platform for dynamic, two-way communication, allowing for real-time feedback and tailored interactions.

Proactive communication

by analyzing data

Leverage CRM data to provide prompt and informed responses to customer queries or issues, improving resolution times and customer satisfaction levels.

Customer data analysis

Cunsumption behaviours

Customer behaviours

Personalized advice

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Know your users and

meet their needs

Aggregate and analyze interaction data to understand customer preferences and behaviors, using these insights to refine your engagement strategies and improve the customer experience.

Engagement Automation

Utilize CRM tools to automate repetitive tasks like scheduling communications and updating customer records, enabling staff to concentrate on more impactful relationship-building activities.

Connettivity and solutions

Smart Building

Smart Building

Enhance resident satisfaction by proactively addressing their needs and preferences, utilizing engagement tools to communicate updates, gather feedback, and provide personalized services.

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Smart Office

Smart Office

Improve employee engagement by using interactive tools to gauge workplace satisfaction, streamline communication, and respond to their feedback and needs promptly.

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PV Management

PV Management

Monitor where the systems are located, consult the weather forecast and verify correct functioning, communicating the appropriate data to the owners.

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Energy Communities

Energy Communities

Foster community engagement by providing platforms for members to interact, share insights, and participate in energy-saving programs, enhancing the sense of community and collaboration.

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HVAC Management

HVAC Management

Sends consumption advice or virtuous behavior to owners of HVAC systems controlled by IoT devices

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Sysman Srl

Via Strusiglia, 22/D
10015 Ivrea (TO)
Telefono: +39 0125 652411
E-mail:  info@sysman.it 

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